Frequently Asked Questions
Everything you need to know about your Tropeaka shopping experience.
How do I determine the right size for me?
We provide a comprehensive size guide on each product page. We recommend taking your measurements and comparing them to our chart. If you are between sizes, we generally suggest sizing up for a more comfortable fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. You can choose between a full refund to your original payment method or an exchange for a different size or style, subject to availability.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days. Please note that processing time at our warehouse can take up to 24-48 hours before dispatch.
Do you offer international shipping?
Yes, Tropeaka ships worldwide. Shipping costs and delivery timelines vary depending on the destination country and will be calculated automatically at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible buy-now-pay-later options such as Afterpay and Klarna.
How should I care for my Tropeaka garments?
To ensure longevity, we recommend machine washing your items on a cold, gentle cycle with like colors. Avoid bleach and tumble drying; instead, lay the garments flat to dry in the shade.